You must first locate the Lean button on your garage door opener. The primary solution to blocked PIN or malfunctioning code is reprogramming the keypad. When the door is completely open it sits very straight. How to reset Genie garage door keypad without the enter button. I am wondering if there is a root cause that I haven't considered, give that I messed it up to begin with. I was thinking about loosening the set screw on the pulley on that side and letting the spring axel slip though a turn or too, but I don't want to make things worse. It seems as though the spring is pulling a little harder on that side. I need to adjust the catch on that side, but it's a little bit worn on the top tooth, and the door wants to go up bad enough that it slips off if I lower it so that it catches with the door pushed all the way to the floor. It works fine now, but it won't close completely on the side on which I did NOT rewind the pulley. Release the button Lights go out and round blue light comes on Press the square button again and see long purple LED flashing Press both up and down simultaneously, and hold for 5 seconds Test remote operation. I undid the end and wrapped it back around (I did this with the door open all the way). Press the square button and hold until both lights come on blue. To make a long story short, in the process it got a little misaligned with the tracks, and when I closed it it was tilted enough so that one of the bottom wheels popped off the track and the wire came off of the spring pulley on that side. Test keypad.I had to replace a roller on my garage door.
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